Preparing a list of awesome comments from our customers!
10005 West Sam Houston Pkwy N
Houston, Texas 77064
United States
John Moore Services
10005 West Sam Houston Pkwy N
Houston, Texas 77064
United States
Insect spraying per schedule, always on and provide excellent service because he thoroughly explains to the customer what he will be doing on the date of service.
Getting estimate to fix loose faucet, new faucet installation and shower grab bar installation. John Contu was on time, polite and knowledgeable. He explained options and suggested other needed replacements and repairs. Made appointments for work to completed. .
Rick Rodriguez arrived on time and came back to look at two AC Lennox units less than 18 months. They looked like two out three units were over amping. Rick called into his supervisor at John Moores and since under warranty, they sorted the problem. Great work from Ric and thank-you John Moore for stepping up and making it good with the Lennox units we purchased from you. Job well done
Derric was very kind and helpful to me and my son. He went above and beyond to make our experience with John Moore a pleasure. I would highly recommend Derric for your electrical needs!
Eric was very friendly and provided us with the great John Moore service that we always appreciate. He explained to us what went wrong with our thermostat. He was exceptional
Eric was excellent, very polite and professional. He thoroughly explained the issue with our thermostat.
Tyler was great! he explained everything to me and he was very helpful. He took his time a he was very helpful. Kudos
Octavio was professional and gave me 30 minutes notice before his arrival time . He took photos of concerns and problem areas he discovered. He showed me the photos to demonstrate areas that needed repair. I am glad I called John Moore and received Octavio as my technician. Great job!
He is very nice and knowledgeable at what he knows. John Moore has a good person working for his company.
Roe Moreno was our technician today and we appreciated his warm personality, his professionalism and his efficiency. He very quickly examined our existing system, noted problems and made recommendations that were clearly enumerated. We accepted his recommendations and then he facilitated us getting us in touch with Finance so we could set up financing and then schedule the job. Roe is a definite to asset to John Moore and we are glad he was our representative.
Frank came in the evening, was on time and on Friday. He did a better than excellent job, insisted on cleaning up after he was done. A very nice person in that he explained everything as he did it and explained the expectations of the outcome. As a result of the visit I also subscribed to the service plan for my AC and hot water heater. I will not hesitate to call them again.
I recommend that you call Eric (Ricky) Rodriguez, Sr. who is employed with John Moore AC/Heating and Plumbing. Should you need service, he is the one who brings value to his job and satisfaction to his customers. He is professional, skillful, thorough, knowledgeable, and customer-centered. Thanking you for a 10+ rating services on a scale from 1-10.
Good communication with dispatcher, and good tracking of the arrival of the technician. Technician was very professional and explain with all details.
Christian Lopez my tech is professional in his duties, worked quickly and efficiently. John more was able to come TODAY, and the tech arrived within a reasonable time of my appointment. I knew the price of the job before the repair was started and just like the commercial says, no fee for coming out. 5 STARS and thank you
Very professional and friendly - arrived on time and expertly troubleshot the problem and corrected it.
I called John Moore for a water leak. Had major hidden water damage that required remediation and renovation. John Moore did it all and I now have a magazine worthy master bathroom. I had no idea they could and would do a complete major renovation. Every specialist that came out and worked on my reno was wonderful and I'm extremely pleased with the results. I can't recommend them enough.
Brandon with John Moore was able to locate our plumbing issues very fast. He is very knowledgeable and professional. Our issues have been resolved. I would highly recommend using them for any plumbing issues