Preparing a list of awesome comments from our customers!
128 Pipemakers Cir
Pooler, Georgia 31322
United States
Thompson & Thompson
128 Pipemakers Cir
Pooler, Georgia 31322
United States
I've been using TNT for some time now and they've never let me down. They show up, they're professional and they tidy up when they leave. I've referred them to a friend and even they were impressed.
Chris Joe and the gentleman that was with him were nothing short of amazing. They took measurements of the downspout we need to replace and are ordering that to take care of soon. I also had faucets that needed to be replaced. They went through, got the measurements and were back in no time with the faucets. As I have come to expect with Thompson and Thompson, ya'll have exceptional technicians who provide a quality service!
Joe Cory Mosley worked so hard to help my family get back in our home after it was struck by lightning. He is very professional, polite and knowledgeable of all electrical issues. Cory actually cares about the job that he does and the customer. He will definitely be who we request for all of our electrical needs. We couldn't be happier with the job he did.
Cory I cannot remember Chris' last name. Our Shipping department called with a plugged sink. Some yahoo had put all kinds of scraps down the sink. We do not have a disposal down that drain, so it backed up. Chris came in and took care of the issue right quick. Thank ya'll for another great job!!
Nick walked the areas with me. Our buildings have been here since 1956, so we have some old piping. He had to clear the lines in both our women's and men's bathrooms. He was not only friendly and courteous, but fast as well. I didn't give ya'll much notice, so it was late in the afternoon when he arrived. Nick was able to complete the work and get me out of here before 4:30!!
Nick I have had all your people doing projects. Tim, Ervin, Milton, and both Rob’s as estimators. Everyone has been kind, thoughtful, efficient, speedy, professional and explain all my issues to me so well. I have never had a team who has provided client service as well as they all have. I recommend them highly!!!!
Did a great job! Had a busted main pipe on a Saturday. Came early and made the repair quickly. The Tech was very helpful and nice.
Jay did and also job and he also educated me on the hvac system. I met Chuck also at home depot very nice. Thanks Jay and Thompson and Thompson.
Jay Mike was great! Quick, efficient, honest, and his inspection of my property helped me get the city to reassess my outrageous water bill and only pay what I would normally pay for my utility bill.
Mike They did a great job replacing the toilet. I was very pleased. I just don't want my information made public.
Milton was kind and professional. He took the time to explain what he was doing and completed the repipe quicker than expected. He came highly recommended and we know why!
Milton Mr. Harris was unbelievable, very professional, very courteous, very knowledgeable, and he should be commended as an outstanding employee for Thompson and Thompson. He arrived after no one showed up for my appointment, apologized for the miscommunication. He knew the background history of my plumbing problem, even before I told him. He made me feel that he was really concerned about my problem.. he went right to work finding what the problem was and came up with a solution within minutes. He also stated that he loved working for your company and working with all the other employees. Can you please let the owner of the company know that he is a great associate, and he is a great asset to the company. It’s been a long time since I’ve had Superior customer service like this. I will recommend Thompson and Thompson to all my friends and family. Mr Austin
Maurice Maurice was very knowledgeable and professional when it came to replacing my sump pump. He explained what he was doing and why. Definitely a great asset to Thompson & Thompson
Maurice Your company was the only company in town who treated the emergency correctly came right away as advertised. The guys were fast and friendly and even replanted the flowers that had to be dug up. Last, your pricing was exceptional. A very upsetting situation for me ended in feelings of relief and that is priceless!
Joe Cliff was professional and patient with me as he sourced the problem and corrected it within a few minutes. Really appreciate him servicing us on a hot Sunday afternoon. Tks for your help.
Cliff The electrical Technician Sededrick Nix and his team mate did an excellent job repairing my electrical problem. Both men were very professional and courteous in getting my electrical problem resolved. I would recommend these two guys to anyone to have your electrical issues resolved. Thank you both and thanks to Thompson & Thompson excellent customer service and work along with cost.
The two young men that serviced our A/C units were very polite and professional! They introduced themselves & I showed them where everything was, they went straight to it and did everything they said they would do. Left no mess and we’re tidy and quick. We were very impressed!
We had an amazing experience with T&T. We appreciate them going above and beyond with scheduling. The technicians were always on time and communicated well. They were not speedy and took their time on the job to make sure everything was done correctly and they made sure to respect the space around them. Could not recommend them more!
Lance Excellent service.Quick response, professional, worked very hard . Went out of his way to fix our plumbing problem. Will definitely recommend Ben . Also Milton was the first plumber who also was very nice and worked hard.
Ben Anthony Stone was very knowledgeable about our plumbing issues regarding a sewage backup. He and his assistant worked tirelessly for 3 days to get our issue resolved. He informed us of everything that he was doing every step of the way. We are very pleased with his work and would highly recommend this company for all your plumbing needs We are very satisfied customers!!!
Professional customer support. Friendly, courteous and knowledgeable technical staff. Was able to work in a busted water heater into a busy schedule for them. Was able to get it swapped within hours of the request for service. Glad to support local business. Will highly recommend them to others.
Thompson & Thompson is a great company and my #1 choice for ANY future needs! They quickly resolved my problems in the most cost efficient way. The technicians are super friendly and knowledgeable! Johnny Burke was very thorough and went out of his way to make sure that EVERYTHING was functioning properly, not just the primary issue I called about. He was great at communicating along the way and made sure that I had a clear understanding of what needed to be done prior to billing or performing any service repairs. Most companies are all about the money. Not once did I get that vibe from any of the technicians. Theyre more inclined to educate their clients and seek out the best possible solution that makes sense for their unique situation! Thanks guys, YOU ROCK!
At the onset of the project, Tim provided details of the process, provided an estimate and set the appointment. George, with assistance of Joe provided the hands on services. They were able to find the leak, repair it and secure the slab. I would highly recommend this company.
This place is awesome! My technician Aaron was A++. He was on time for the estimate and the work. When he came to do the install he gave his professional opinion and worked with me to install the drain and water lines to fit with my cabinet the way I needed it! Thompson & Thompson was very fast in getting back with me after my initial call, staying in touch and ensuring my happiness with the service in general. Good value and great service. Very happy!
Thompson and Thompson sent out a very professional and knowledgeable technician, Rob. You can tell this company values not only their customers but also their employees. I signed up to be a Club Member to receive discount on future services because I wont be calling any other company from here forward.
Charles came out to clean our dryer vent. He was very professional and expedient, completing the job in under 30 mins! His service was excellent and the price was fair market value. I would definitely recommend them in the future.
Professional, knowlegeable, and excellent service from the plumbing expert Sededdrick Harris. Keep up the good work folks!
Aaron was very nice and got my problem fixed up great! He was extremely polite and made sure to clean up any mess caused by the swapping out of the hot water heaters! I also worked with George yesterday to diagnose the issues which Aaron came to fix today and George was also very well-mannered and knowledgeable about the issues. Highly recommend this company.
Rob Pagels with Thompson & Thompson arrived at my house this morning on time and ready to work. He was knowledgeable and patiently explained the service contract, gave me a brochure, answered my questions and completed the list of general repairs I asked him to do. Rob was courteous and very accommodating. Highly recommend.
Nick did a great job.He was here quickly and was very helpful on giving me some tips on preventing this from reoccurring. He showed great customer service.
I would recommend Thompson & Thompson Service Group for your Plumbing needs. They came out inspected our issue, recommended the tank to be pumped. After the service I was pleased with the before and after photos of the work performed. They took care of the work in a timely manner and I would definitely use them again.
Best Plumber ever been in community for16 years. I have used a lot of plumbers over the years. I highly Recommend
We had an emergency on a Saturday and they were able to come within a few hours and fix the problem John Evans was very nice and friendly
We had a great experience with Thompson & Thompson! We were extremely satisfied with the clean out and the knowledge that was given to us for a problem we have with a hot room.