Preparing a list of awesome comments from our customers!
1070 South Kimball Avenue Suite 131
Southlake, Texas 76092
United States
BERKEYS
1070 South Kimball Avenue Suite 131
Southlake, Texas 76092
United States
Clayton was great professional, willing to teach, willing to answer all the questions we had. Explained all my options explain the difference between the options and let me fill as though he was here to help me not just rush me through the process. Would recommend him to anyone. Great customer service very professional, well knowledged and treat you as though your family.
Elias is fantastic! He has helped with 2 repairs at my home over the past few months, one plumbing drainage issue and one gas line repair. He is always professional and courteous. He always takes the time to really explain everything to me and show me what he is doing for these repairs and as a newer homeowner I REALLY appreciate that!
It was an awesome experience even though myAC WAS DEAD. ALL THE TECHS AND SUPPORT PEOPLE, PLUS RECEPTIONS WERE SO RESPECTFUL, HAD EMPATHY FOR MY SITUATION AND THAT GRADE A CUSTOMER SERVICE WAS SO HONEST. THANK YOU ALL, FOR THIS. BLESSED WEEK I AM COOL NOW. THERESA BRADEN
Michael was awesome. Very professional, knowledgeable and personable. He handled a crappy situation (pun intended) with ease. Thank you so much. Jimmy Bowling
Lonnie was a great guy who explained what he was going to do to fix my bathroom drains. He was friendly, informative and answered all my questions. He also was very efficient. He did not waste any time identifying and fixing the problem. Definitely will call you guys again if I have another problem. I also liked that he provided a product that could help eliminate the problem form happening again.
Sunny is an excellent employee of Berkeys! He is very professional, knowledgeable and personal. He did an excellent job of inspecting my 2 A/C units, and provided me with updates and recommendations to ensure my units perform well.
Jay did a great job on our HVAC system issue! Another HVAC company told us that the TXV needed to be replaced. Jay diagnosed that was not the issue and got the system repaired in under an hour. He saved us thousands of dollars! Fully recommend.
He was so kind. Knowledgeable and completed our air conditioner check and filter change in no time. He was great!! You can send him back to my house anytime. Thank you.
Today I had Berkey's install a Tankless Water Heater replacing my old, outdated water heater. I used them before for my HVAC installation. They always send friendly, professional people. Installation took most of the day (there was a lot to do) but the crew worked all day, only took a lunch break, and cleaned up everything before they left. The installation looks great.
Our Electrician was outstanding. He went above and beyond in getting our issues solved. I will ask for this tech again for any of my electrical problems. He explained the problems and gave us options for a complete fix. He communicated to us every step in the repair process. Again, I would highly recommend this electrician.
Lonnie, is an expert in this field. He is honest; I am a business woman and that is something I respect and require! He can meet a challenge and help the customer understand and stay within their means. Thank you Lonnie. Rose P
Preston was great! He was able to explain everything to us, answer all questions and tell us exactly what we need to get the AC up and running again and he provided us with a quote. Thanks again Preston!
Kevin is friendly, professional and knowledgeable. He is conscientious and truly cares for his customers. It was really great working with Kevin. Kevin is a great asset to the Berkeys team.
Kevin was very friendly and professional. He was great to work with. He understood our concern about the broken pipe under our house. Kevin took the extra steps and ensured the repair was done right. Kevin explained what he had to do and showed me a picture of the repair as well as emailed it to us.
I have to say Matthew was most professional and knowledgeable. I felt like he really heard me and wanted to be sure I was satisfied. He kept me informed on the status of my repair and delivered what he promised. I felt like he really knew what to do and how to handle the situation. kudos to William - if I need help in the future, I sure hope he is my A/C person!
This was a great experience. Matthew was professional and informative. He answered all my questions and gave me great feedback. I would like to see him on any future visits where I need service. Great personality. Great person.
Kevin and his co-worker did an excellent job installing the very long new pipe and a new shut off valve near the house. He was professional and friendly He answered my questions. He had me do a test to make sure the water was back on before he left. I would recommend him any day to everyone!
He arrived early which was highly appreciated. Very kind, knowledgeable and respectful. We would definitely want to invite you guys back out if we had any other repairs. Thanks for your great service!
AM VERY SATISFIED WITH THE 3 BERKEYS SERVICES, THE TECHS ARE PERSONABLE, EFFICIENT, POLITE, KNOWLEDGEABLE I HAVE BEEN A MEMBER OF THE BAMS FOR SEVERAL YEARS, THEY REPLACED AT DIFFERENT TIMES THE A/C, WATER HEATER, FULL ANNUAL INSPECTION OF ELECTRICAL, PLUMBING AND A/C. ALSO THE LADIES ANSWERING THE PHONES ARE EFFICIENT, FRIENDLY, CURTIOUS KEEP UP WITH THE APPT.. ONLY HAVE GOOD THING TO SAY ABOUT THE COMPANY AND THE STAFF, THANK YOU
On the hottest day of the year, our HVAC system of 23 years died a quiet death (Firday night into Saturday morning). We called and they had a tech out within a couple of hours. The compressor had failed and we were quoted for a new inside/outside system. They were out the very next day (Sunday). Josh and his helper began around 830a and finished by 530p. Josh was professional, personable, and kept me informed during the entire process. He took before and after photos and ran me through the process from beginning to end after completion.
Edward was awesome, he was upfront with everything that he was doing. I highly recommend using Berkeys and ask for Edward.
Alfonzo was a pro had our issue fixed immediately. Would recommend Berkeys to anyone in need of plumbing repair!
Knowledgeable technician who was highly respectful. Got the repair done quickly and efficiently. The company has an awesome maintenance plan, especially for those who have multiple units at their house.
Wonderful! Nick was nice and very professional. He came for a routine plumbing inspection of the house, but ended up working on the bathroom faucet as well. So glad to get it fixed while he was here. Very polite young man.
Expeditious service and responsiveness for scheduling. Friendly and professional and thorough. Found some safety issues with our unit and remedied them. Very thankful for going above and beyond.
Great first experience with Berkeys! Fortunately for us, they identified a problem 2 previous companies had not...Our technician Richard was professional and personable, and knowledgeable about our issue. Glad we found Berkeys.
Came out quickly and job was done before I knew it. It has been several months and everything is still flowing great !
I was impressed with John Griffith"s knowledge and professionalism. I highly recommend Berkeys.
the technician was very knowledgeable and friendly. knew exactly what was wrong in no time at all. he helped me program my system too.
i was very impressed with the attitude and professionalism of the installer of my chandelier. very courteous and knowledgeable