Preparing a list of awesome comments from our customers!
South Neil Street 2100
Champaign, Illinois 61820
United States
Castle Home Comfort
South Neil Street 2100
Champaign, Illinois 61820
United States
Was so glad to get my new water heater installed today. The old one was 20 yrs. Old and needed to be replaced. I used Castle for my furnace and air conditioner and was glad to give them my business for the water heater...if only they dusted and did floors!!!!
Castle & Wyatt K., did a great job and communicated everything he did and what was need very effectively. Would love to have Wyatt back working on our HVAC!
They did a great job as they always do. We have used Castle for years in both local homes we have. We highly recommend them
We have been with Castle for years and are satisfied with their reliability and professionalism. They come out twice a year to do the maintenance on our furnace and air conditioner.
Colton was great. Very professional and super polite. Better keep this guy. Very, very helpful. Thank you!
Wyatt was very attentive, explained all issues (with photographic documentation), and was very pleasant. Highly recommend this tech.
Brandon came out for the yearly furnace check up & cleaning. He did a great job & was very friendly.
Kordell is very knowledgeable and friendly. He explained everything to me and answered any questions I had.
Morsel was very professional and knew what was talking about. I have complete confidence in his solution to our problem
Jason came to do my spring A/C checkup, he was very professional, knowledgeable, and courteous. He found a few minor issues, explained them, but did not pressure me to fix immediately.
The Castle employees are very kind, professional and knowledgeable of their craft. They identified the problem causing my slow bathtub drain and quickly made the necessary repair.
Brandon is very knowledgeable professional and very personable! He takes great care of my 88-year-old mother‘s HVAC system! We know as a family that we can always count on Brandon to fix whatever troubles occur with mom‘s HVAC system! He is always reliable And does a phenomenal job!!
Brandon went above and beyond for us. Because of him and Ashley, We want to stay with Castle.
The Castle technicians, without exception, are very kind, prompt, knowledgeable of their craft, and professional. They have always been able to identify the problem and resolve the issue. I continue to rely on Castle Home Comfort for all the repairs needed on my 61 year old home. I very much appreciate them and their expertise.
Five-star service from Jayson and Castle Heating and Cooling! Jayson's professionalism and punctuality were greatly appreciated. He exceeded expectations by thoroughly explaining the issues and providing helpful guidance for future maintenance. Castle Heating and Cooling has earned my complete trust; their commitment to customer service is exceptional. I highly recommend them.
My furnace quit in the evening. They came out that night and troubleshooted the issue. Was the control board. Brandon gave me options and estimated pricing. He offered a space heater if I needed it. He came back next morning with new control board and all is good! Excellent service and knowledgeable people!
Jayson came after hours and replaced a capacitor for my air conditioner. He showed me the employee from Mike Williams came out earlier the same day and did an inspection of the air conditioner they disconnected wires to the compacitor and never put it back on. Which caused me not to have cool air in the house and noise being made from the outside air conditioner. Jayson did a great diligent job among others he inspected and explained everything very thoroughly and gave me confidence that the crew they have is very reliable.
I highly recommend castle home comfort. Austin and the crew that replaced our ac were professional and super tidy!
My main man Bob. He helped us put in our furnace last year and today he came back to give us an estimate for our A/C unit. Bob, we cant tell you enough how happy we are with your customer service skills and sell-men-ship. Bob is now considered a family member and is welcome here anytime. Now, for the negative comments..oh who am I kiddin! Bob your the best and a G.O.A.T. Thank you Bob. Thank you.
They were very sociable and did a very nice job, and explained to me what he did to make it work the way it needed. And I am very satisfied with the work that Steve did and I recommend him and White Castle in all a good place.
Austin was very professional and knowledgeable, and was able to diagnose and explain in detail what the issues were with my AC unit. Also explained in understandable detail what my options are regarding servicing the unit. Very much appreciated, and would highly recommend.