Preparing a list of awesome comments from our customers!
5670 NW Beaver Dr.
Johnston, Iowa 50131
United States
Schaal Plumbing, Heating and Cooling
5670 NW Beaver Dr.
Johnston, Iowa 50131
United States
Thanks to Joey for checking to make sure that the humidity was gone from the furnace. Proves that the piece he added last time is working. thank you. alice & bill johnson
Have been customers since the 1950s. Dan was knowledgeable and pleasant and made a sale. This is the third furnace we have bought from Schaal.
Always very experienced and knowledgeable technicians. Joey did a great job of explaining everything about our routine service on new unit. Best company in DSM!
Jeff was very thorough and patient. He made suggestions that we hadnt thought of. He was detailed and professional. He presented pros and cons of different possibilities, explained technical terms that we werent familiar with. His detailed explanations helped us make the best decision.
Matt was efficient, knowledgeable, polite, thorough, and hardworking. He did not leave until he knew I understood all the instructions for my new furnace. I trust Schaal Plumbing, Heating and Cooling because they are represented well by their employees. Thank you to your team, Matt and Hunter/Installation and Dan/ Sales, who made it all happen! Signed, one very satisfied customer!
Joe was absolutely incredible. He was respectful of my wishes and very professional. I wish all my repairpersons were like him.
Logan, our Service Tech was great. He explained things thoroughly and was very friendly and courteous. Decided to replace the system instead of repair it due to the age of our system.
Matt was very quick getting a gas line installed for our drier. He explained what he was going to do well, also.
They are trustworthy and don't try to pull the wool over your eyes, they don't try to scam you and are very honest!!! They say it like it is!!!!!
I called early in the day and they were there to fix our AC unit until 7pm on a Friday night. No pushy sales, no BS, just honest diagnoses and a quick fix. Pete is a great representative of Schaal, and would highly recommend him and the company.
Dan was exceptional in his knowledge of HVAC systems. He provided several options with no sales pressure.
He was very informative. Took the time to explain everything without having to pry him for the information.
I have never had a bad experience with Schaal employees....they have always been professional, informative and so far I have been satisfied with their work.
We appreciated Lake's professionalism and his genuine interest in our satisfaction of his work. Very friendly and helpful. Thank You.
Joey was so informative. He showed me photos of the equipment he was talking about and explained how it worked and it's part in the system. He can come back anytime.
Service technician, Josh, was extremely friendly and professional. He outlined all our potential options for repair or replacement. He was very upfront and helped us with our problem and potential solution options. I would definitely recommend Schaal in the furture!
Matt and Dillan were great! Very thorough in their service and explanation of the installation process and maintenance.
Stacey was great, on time, And took an extra step to help with another plumbing issue! Much appreciated!
Josh was great! He explained the importance of protecting the furnace and the cooling unit from power surges. We bought surge protection for both. Thank you Josh!
They arrived on time, wore shoe covers while they were here and explained what needs to be done and how much the repairs will be.