Preparing a list of awesome comments from our customers!
11 Wilson Ave.
West Chester, Pennsylvania 19382
United States
Signature Heating, Air Conditioning and Plumbing
11 Wilson Ave.
West Chester, Pennsylvania 19382
United States
May ‘25 Update: Spring checkup went as expected. Technician Don Hubert was professional, courteous and efficient. We continue to be happy with our equipment and the service provided by Signature HVAC! October ‘24 Fall check up. Jake Shoemaker was here to complete our maintenance on our HVAC and he was professional, thorough and just an excellent technician. Thank you Jake and Signature. December’23 Fall check up. Service Tech Mike was professional, friendly and conducted a very efficient service call. Continue to be a fan Signature HVAC, the system we purftom them and find the service contract to be a smart investment Thanksgiving Day - woke up, no heat - called in and after an immediate call for a phone diagnostic, Service Tech Brandon was hear before 10a identified the problem (surge protector) he was able to fix and was finished by 11a / that’s what I call service! September’22 update: During today's Fall/Winter tune-up completed by Casey who was very friendly, professional and knowledgeable; he listened and and answered our questions and gave us good counsel. We're confident we'll have a warm and worry free winter as a result. May ‘22 Update: Spring checkup went as expected. Technician Rachel Fredericks was professional, courteous and efficient. We continue to be happy with our equipment and the service provided by Signature HVAC! October `21 Update: Fall checkup went now as expected. Technician David Lucente was professional, courteous and efficient. We continue to be happy with our equipment and the service provided by Signature HVAC! October `20 Update: Fall checkup went now as expected. Technician Saverio Crivelli was professional, courteous and efficient. We continue to be happy with our equipment and the service provided by Signature HVAC! Aug ‘20 NEW Dehumidifier installed. Randy and partner I stalked I an hour - clean, efficient and professional- Signature delivers on their promises Aug `20 follow-up Service Call - Signature sent out Johnny, one of their installers to evaluate since the trouble continued. Johnny was excellent, found the issue which was under warranty so they ordered a new system to replace what we have and scheduled it for 4 days later - goos customer service and follow-through! Aug ‘20 Service Call: whole house dehumidifier Has had some Continuing issues and we were very pleased with the professionalism, knowledge, courtesy and thoroughness of the Service TechnicIan Jose. All indications are Problem resolved June ‘20 Service Call: whole house dehumidifier had some issues and we were very pleased with the professionalism, courtesy and thoroughness of the Service TechnicIan Randy Ambroselli. Problem resolved May ‘20 Update: Spring checkup went now as expected, with solid COVID practices in place. Dan Miller was professional, courteous and efficient. We continue to be happy with our equipment and the service provided by Signature HVAC! October `19 Update: Fall checkup went now as expected. Eric Henry wasprofessional, courteous and efficient. We continue to be happy with our equipment and the service provided by Signature HVAC! April `19 Update: Our latest experience was part of the "Comfort Club" membership we signed up for seasonal service calls. During today's Spring/Summer tune-up was completed by Bob Warner and once again we found Bob to be very friendly, professional and knowledgeable; he was efficient, completing a thorough system review and cleaned up after he was finished. We're confident we'll have another cool and worry free summer as a result Feb ‘19 update: daughter’s HVAC went out and in short order Signature was able to get a Service person out and once we determined the 17 year old system was on its last leg they were able to get a salesperson out to talk system options... net net found the right solution and it will be installed this Thursday.. that’s what I call being customer focused and being there when you need them!
Signature has always been very helpful and responsive. I never have to wait long for them to come out for any emergency, and they explain everything thorougly. They are always on time. Appreciate their hard work!
Frank and the whole Timothy Off team were great. I have called upon Timothy Off for all my plumbing and HVAC needs since I moved to this area in 2017 and they have never failed me. Great company great technicians, personable and professional.
Very knowledgeable Jason also recommended several enhancements that were good ideas for protecting my system. Will consider for the next visit.
March 11 2025 - Partial toilet blockage cleared quickly and efficiently - Thank you Jerry and Jacob! May 17 2024 - Ryan conducted a thorough examination of the HVAC cooling system and found everything in good order. Excellent work as always May 9 2023 - Ryan conducted a thorough inspection of my HVAC system and flagged that the ultraviolet air scrubbers both needed replacing - as the UV bulbs had burned out. As I cater for asthmatics, this was an important finding and I immediately gave permission for replacement of both scrubber units. Good work!! May 2nd 2023 - Tim Cullen and his partner Tom Fara did a phenomenal job installing a new bulk propane gas line onto our outside deck from a lower floor inside the house. The project was quite complex but was completed on time and to my complete satisfaction.
Ryan showed up during the designated time. He was very knowledgeable and professional. I would recommend Signature HVAC to everyone.
Aidan Hinrichsen is awesome. Personable, competent and highly professional. This is the first time that we have met him, but will request him in the future.
Kennis was very professional and courteous. He is efficient and was very thorough with is work. He was clear with the results and recommendations for potential other services.
Arrived on time with a notification. Very professional. Did required maintenance. We were very pleased.
Christian Fernandes was professional and explained everything clearly. He made sure that we were treated fairly while laying out the repair options.
2nd time I’ve had Mr. May service our unit. Very professional and very personable. Great asset to your team.
MATT is a great technician very thorough very personable and when I had questions about the system, he was more than happy to answer them. He serviced my equipment because I requested MATT to do the maintenance as I was impressed the last time he was here
Our Technician’s name is Brian. Brian demonstrates the perfect balance of being personable and professional: well-mannered, well-spoken, competent and customer focused. Special “Thank You” to Marge in the front office for facilitating the installation of our whole house humidifier. Marge has a breadth of product knowledge and an excellent grasp of Signature Service’s business goals and values. She also has a well-developed sense of humor and personal warmth. No doubt, there is a whole team of behind-the-scenes people that make Signature Services successful. Thanks Everybody - Good Job!
Jason did a phenomenal job. He’s very knowledgeable and professional. He’s our go to Guy! Thank you!
Jason did a phenomenal job! Very professional and knowledgeable. He’s our go to guy! Thank you!
Matt did a great job hc cleaned the AC condenser outside he checked the outside temperature sensor he cleaned the condensate pump and he charged the air filter and he did it all very professionally Matt is a very good worker and a asset to any business I hope I have him for my next HVAC check up Thank you Harry Sallade
Hi Matt did a great job he cleaned the AC condenser, he checked the outside temperature sensor for me, he cleaned the condensate pump and changed the air filter. Matt is a very good worker and a asset to any company I hope I get him for my next hvac check up Thank you Harry Sallade
Technician Nate was punctual, polite and professional. He took extra time to 'tweak' system settings for optimal performance and, importantly, when he was unable to adjust one to factory specs he called in extra help.
Technicians we have dealt with for almost 2 years now have been knowledgable, friendly and don't mind answering my questions. Great Service!!
Josh N was awesome. From start to finish. Josh was our comfort advisor for a new Furnace and Ac unit. He was very informative about what systems were offered and what would be the best fit for our house. Once we decided which system we wanted he had us scheduled for install in two days. Financing was super easy. I will be a life-long customer. I only met one of the installer his name was Dillon, he was very friendly and also informative. I really appreciate you guys and thank you for the prompt service and exceptional job with the installation. Everything was super clean and neat. I highly recommend this company .
We inherited Signature HVAC as owners of a new home and after our initial service/maintenance call, I couldnt imagine using any other! Our tech, Kyle Jenkins, was super knowledgeable and walked us through the entire system, easily spending 2+ hours. Highly recommend Signature and Kyle!
They sent a technician out same day. Ryan did an excellent job fixing what needed to be done to get my system working properly. Very pleased! Thank you so much for all of your help!
The customer service is quick and very high quality service. We are very happy with Signature and highly recommend them!