Jessica was knowledgeable , friendly, and determined to provide service to the units as needed. She always explained the work involved, including parts and their condition then agot my permission to do the repairs. Am very satisfied. Was an excellent tech. Want her to come back for future cleanings!!!

David Stephens was very through and professional. He explained everything and did a great job. Even dealt with the bees in my unit!

Tevin provided excellent customer service with a great attitude. He reviewed all areas of his inspection and maintenance with me before leaving.

Had another Busby's Annual Service call. Never a bad experience, all of my systems are Busby's installed units. Kamarie did fantastic work and was very thorough. This company is always a customer oriented firm. So happy I picked them out of “the book “ years ago!

Joseph and Jesse visited today to check the air scrubber. They found the problem and replaced the part very quickly. They explained the problem to me. They were polite and professional.

Joseph Brantley was very professional and thorough.

Jonathan came to check my heating system. He went about his work in a professional manner; was courteous and appeared to be well-versed in his mission for the day.

Technician was willing to troubleshoot any question or concern that we had. Service was thorough and professional.

I was very impressed with his professionalism. He even checked under the house to make sure there wasn’t a leakage in the line. That’s what I call, great customer service.

I scheduled a system check which was completed on 9/11. However, when I got home, it was almost 80 degrees in the house. I called your after hours line as there was no cool air coming out of the vents. Jonathan called me back and stated that he was on the way. He quickly diagnosed the issue and got the A/C back on. Very professional and courteous.

Donnell was friendly and professional. Our overall experience with all Busby techs has been great.

Kelly did a fantastic job, very professional and efficient. Great customer service, no complaints at all!

Did a thouruogh and professional job. Also talked to us about the potential and options for a new HVAC unit when the time comes (system 10 yrs old)

Monier was a friendly helpful person. As far as I know he did a great job servicing my air conditioner. I highly recommend him.

The technician Kamari Phoenix was not in the drop down. Mr phoenix did an excellent job. Was right on time. And briefed everything in an excellent manner. Thanks again guys.

My service technician was very nice and very professional. More importantly he did a very good job.

Needed someone around 8pm, sticky August heat. If I could have this gentleman come for all my HVAC needs, I'd be willing to pay extra. This young man was extremely pleasant, gracious, and most of all cared about what he was doing. Thank you Mr. Harris for just being an example of how we should all treat one another regardless!! Happy Busby customer for life...J Hughes.

Collin was super thoughtful and considerate in explaining the issues we have with humidity in our home. He took the time and answer my questions and he was thorough in his search of the attic space to find the problem. Thank you so much!

Mr Brunson is very thorough professional. Thank you for the excellent customer service.

Kamari Phoenix was my service technician. Your drop down box did not include his name and photo. He did an excellent job. He explained to me everything he was going to do. He discussed with me his findings and recommendations. He was polite and clean.

Jonathan was very professional. He located and fixed the problem with the air conditioning unit. He explained to me that a pipe was clogged and needed to be repaired. He was able to take care of the problem in a timely manner. He also offered other services that may be helpful to me in the future. Thank you G. Brodie

Lester was very professional and efficient. He stay with the job of clearing out the drain line. It took several hours. AC is working perfectly now. Thank you Lester and Busby’s for great service.

Kelly Brunson was very polite, explained what he was here to do. Went about his business in a very professional manner. Completed his task, showed me what he had done and took verification pictures with me present. He did a good job and Busby's should be happy having someone like him representing the company.

Great technician! Did a great job. Thanks

My A/C system stopped cooling. I called Busby's on a Saturday evening and Patrick was at my house within 30 mins. There was a small leak which he repaired and topped off the coolant. Great service! He reccomended a follow-up service in about a week. Thank you again for a excellent customer service!

Cameron was so nice! He diagnosed the problem quickly, explained my repair options and fixed the issue. I was surprised when he hung around to make sure the HVAC was working properly. Overall, I’m very satisfied with the visit. Although, Cameron does need a new Busby’s t-shirt lol

Busby's has been a pleasure to deal with. They were prompt, reasonably priced, and genuinely cared about us as customers. They were able to diagnose the issue with the HVAC and had a crew out to fix it in no time at all.

Bryan did an awesome job! I love Busby's and the people that work there!

Superb Customer service!!

The technician (Janais) accurately diagnosed the problem that we were having with our unit and provided feedback on the estimated cost of repairing it. He went about performing his job in a very professional manner. We are back in business now, thanks to the courteous staff and technicians at Busby's.

Janais was fantastic! So polite and eager to help us. He even answered all my many questions. It was a pleasure to have met him and wish him all the luck and blessings in the future. So glad we called Busby's Heating & Air!!!

Quick response, professional, thorough and knowledgeable.

All personnel I have dealt with from this company have been knowledgeable and friendly. I did have problem after installation of a new system but everything was resolved to my satisfaction quickly and with no problems.

Technician was very prompt, friendly, polite. Very thorough yet finished in a reasonable time. Very glad I joined the comfort club.

At Busbys, no job is too big or too small for them. They are very professional and have awesome customer service. I would highly recommend them!