Preparing a list of awesome comments from our customers!
4021 Alvis Ct Suite 3
Rocklin, California 95677
United States
Dependable Rooter & Plumbing
4021 Alvis Ct Suite 3
Rocklin, California 95677
United States
Taylor was great. We really appreciate his attention to detail and thoroughness when explaining our plumbing situation and offering solutions.
Taylor was Excellent!!!! I could not be happier with the work he did and his attention to detail! Thank you!
We had a leak under the kitchen sink and at one of the lines to the tankless water heater. Taylor identified the sink problem as a rusted disposal and showed us the damaged component. He gave us a number of replacement options and we asked if an ON/OFF button could be installed. Replaced a small part to tankless water heater....that was not supposed to be installed by the builders. He also checked the water lines to each bathroom (4) and reported his findings. Taylor was very personable, professional, and cleaned up after he completed the installs. We were very happy with the results....and would highly recommend their service.
Richard and his technician arrived on time. Work was completed and site cleaned up. Worth the money. Keeping his card for any future issues.
Great response time and communication from the very first phone call. Richard was prompt and professional. He explained all options and was thorough in his assessment and execution of the repair. Very trustworthy.
Richard Sanchez was awesome, he did a thorough job of scoping out the issue and provided us with a reasonable quote but advised us to wait until Sac Co Utilities confirmed whether or not it was their issue. Luckily for us it was, and they resolved it. But another company might have pushed us to go ahead with work that wasnt needed, just to make money. Not only did Mr. Sanchez not do that, he took the contact info for Sac Co Utilities to have it on hand in case other clients need it. Excellent customer service and we will use them if/when we ever have a plumbing issue.
These guys rock! Flooded area drains seeped into our patio area. Dependable hydro jetted our lins and now we're good! Thank you, Dependable!
Had an urgent need to cap our kitchen range gas line prior to delivery of our new induction range. Contacted them the morning we needed it, they sent someone out by 10:30am and completed the job by noon. Tech was super friendly and gave me advice for how to have it capped to retain its use in the future. Very happy with the service.
All of the service people, whether in reception or on the job, we have had 3 different agents to our home, have been professional, personable, and knowledgeable. Andrew, Richard and Jesus all did great work, thank you.
The technician was on time, COVID-19 compliant, well dressed in clean clothes and used shoe covers. It was obvious he respected our home. His work was completed quickly and he took care to protect floor and cabinet finishes. After completing the work he took time to go over details and explain what he had done and how the new equipment worked. He answered all our questions and left the work area cleaner than it was when he started. Very professional and thorough throughout. We couldn’t be happier with the service. Thank you Dependable!
Taylor and William were above and beyond great. Even the first person I spoke with on the phone had great energy. You guys seem like a fantastic company
They were awesome! Sam was knowledgeable, friendly, and respectful as he worked, maintaining appropriate social distancing and mask use. He provided multiple options of which disposal to replace my old one with and discussed their pros and cons with reliability, warranties, and price. It’s all fixed and works great. He also pet my dog, and my dog appreciated it! https://goo.gl/maps/JFqVp2Yy5uNBZHiQ7
Taylor Irik was a very professional and efecient as well as effective in all that he did and explained.
Straightforward and no pressure experience. Got the job done and provided some recommendations of future services without trying to sell me on anything today.
Fast and professional service even with a bigger more complicated job. Offered options and good value for price. Fantastic communication and over the top customer service.
Positive: Professionalism , Punctuality , Responsiveness Service was excellent; installment of new water heater was professional and I was pleased with technicians
The technician solved the problem completely in a reasonable time and explained very well what was being done to fix the toilet. It was a big bonus that she talked to my tenant about what was wrong with the toilet and confirmed the issue before proceeding to make repairs. We we able to find a solution by changing only the parts causing the problem. I was very happy to get the job done immediately and she granted my a loyal customer discount. YES I WILL HIRE ARIANA and DEPENDABLE ROOTER AGAIN IN THE FUTURE.
Weve been loyal Dependable Rooter customers for years and were reminded why today: Two of the bathroom sinks in our house were clogged. I tried to unclog them myself for hours, even bought a new drain snake, but was unsuccessful. Thankfully, Ariana Maciel was available same-day. She was wonderful! The job was even more challenging than we expected, but she stuck with it and did an amazing job! Thanks Ariana!! You are why Dependable Rooter is the only plumber well call!!!
Great Service and communication. Team was knowledgeable about what needed to be fixed. Work was done to perfection!
Both times we used their services we were very pleased with both the work done, and the person sent out. They were both friendly and cared about how they left their work space when they finished. We had a "girl" plumber this time and we discovered we have Native American roots in common with her. She was amazing and really knew what she was doing. Couldn't be happier!
Friendly and honest shared some of her knowledge about her job and l was surprised to see a lady doing this kind of job
Good response time, prompt arrival. Arianna quickly diagnosed the problems, presented solutions and estimates. Looking forward to getting the work done, efficiently & promptly. Wish all repairs were so pleasant starting with the phone operators' how can I make you smile greeting.
Yesterday my hot water heater was replaced by Taylor and Javier. They did an excellent job with the installation and the cost was actually less than the estimate I received because some of the parts included in the estimate didn't need to be replaced. I would recommend them to anyone looking for fast, honest and reliable service.
We had our sewer draining down our driveway. Dependable showed up quickly and inspected and showed us pictures and videos to explain what was going on. They offered several options but I chose a new sewer line. They came with the latest equipment. They got it working again the same day, the second day it was replaced, and the third finished up. On top of the replacement we decided to get new toilets, with custom seats, custom trip levers, and a new shower drain cover. They got it all done. They were easy to work with and always worked with me.
I got a picture of the person before they arrived at my house, I received a phone call saying she was on the way. She explained everything to me an was totally respectful. She also finished in a decent amount of time.