My recent visit by Monkey Wrench's Josh Perez was great. Josh is a very genuine guy -- although I was hoping for better news about my current 12 year old Noritz unit, Josh was very thorough about explaining all that was needed to be done to install a new unit --- including some additional work that would help the new unit function better and last longer than my last unit. Josh was prompt, his communication was excellent, and his knowledge was sharp. Thanks, Josh!
It's been a pleasure dealing with all the associates at this company. It's also great that I had only a two hour window for the plumber to arrive.
Really happy with the overall experience. Making an appointment was super easy, and the email and text confirmations were great. The morning of, I got a text alerting the technician was on his way along with a phone call with his ETA. This was incredibly helpful with planning my schedule. The service was great and super friendly, knowledgeable, and considerate. It was also done in a decent time frame too. The iPad consultation and checkout was amazing and I like having a digital invoice emailed to me. Overall, very impressed and would highly recommend.
Great service and what a great guy! Josh Perez came on time and was able to re-light my old water heater, at no charge! But he pointed out correctly that my water heater is 10 years old and probably needs to be replaced soon. He provided estimates for doing that, at what appear to be reasonable prices. Thanks a million!
Daniel did such a great job fixing the water pressure in my Master Bath, I requested for him to come back the next day to replace my kitchen faucet. Two items off my to-do list.
I had monkey Wrench come over on several occasions. I am a renter so generally my landlord uses his preferred plumber but when his plumber isn't available I get to call my own and I always call monkey wrench and boy what a difference. it is. I've had the landlord's plumber come 3 times for the same issue and zero fix; there was a smell coming up through the floor. You can imagine how annoying that is to live with. Finally, I got sick of his incompetence, called Monkey wrench and the guy literally fixed it in 10 minutes. Awesome plumbers, especially when it comes to working on boilers and tankless water heaters.
Marie and Ryan were awesome. Less than 24 hour notice. Called me in advance. On time. Solved a hot water problem with my tankless. Helpful and courteous. All around excellent result and service. I will use MonkeyWrench again.
Both Heather and Ryan were very helpful. Having a professional Tankless repair person was just what I needed. Ryan was there the same day I called which was great and provided us with hot water in a timely manner. Heather mad sure everything happened. I will definitely use them again.
Had Ryan with Mary's assistance come out to my house in Long Beach to fix a problem with my tankless hot water heater. They did a great job really appreciate their professionalism. Bill Beeghley
I had a first-class experience with Monkey Wrench Plumbing. I had a backed up toilet and wouldn't you know it - out of town guests were arriving in a few hours to spend the weekend. I called Monkey Wrench and they sent Reuben out within a few hours and he fixed the issue, and even more importantly, he thoroughly investigated and explained what what causing the problem and gave me options with prices for how to deal with it. Very professional and thorough in every respect. Also I loved the text with his photo letting me know he was on his way so I could know who to expect! Excellent service all around.
I think this is my 4th year with having Monkey Wrench service my Tank-less water heater. They know what to do inside out and backwards. Before Monkey Wrench I suffered not knowing how to take proper care of my water heater. Not having a certified Tank less water heater professional put it it. I had expensive problems a couple year after instillation. I will always have Monkey Wrench do this job. While waiting for the vinegar to circulate through the unite I had Ryan take a look at my Kitchen Sink faucet. It has been leaking terribly. I thought perhaps it needed to be replaced but no, it just had become loose at the neck and he showed me how to tightened it by hand. Thank you Monkey Wrench! I'll call when I'm ready to replace the two toilets I told you about. It is nice to see the pictures of the people tht worked with me. Now i know what Mary looks like when I call in.
Monkey Wrench is the BEST!!. They came out and fixed my tankless water heater in about an hour. Ryan knew just what to do when no one else would touch it. I am so thankful I found them. THANK YOU MONKEY WRENCH!
Perfect service and timing. Ryan is very on top of things.If you have a tankless water heater problem Monkey Wrench is your plumber
Excellent service Very professional and knowledgeable His is very polite with outstanding costumer service The company is blessed by having such quality technical people like Ryan it was such a pleasure to work with him and receivve his technical service Thank you Ryan
Ruben was fantastic! Patient kind and and answered all my questions about tankless heaters and gave me advice on how to care for them. Really nice guy, very helpful.
Akiva and Chase were absolutely impressive in their professionalism, product knowledge and customer service skills. Retain these employees and your company will be more productive and profitable.
I've used them twice for my tankless water heater maintenance service. Both times with Joshua. He has been informative and honest. Thank you!
Daniel is always professional and very helpful in solving our several plumbing issues. He is prompt and gets the job done. Call Monkey Wrench and speak with Kevin.
Visit of Wrench Monkeys was one of the best services that I ever experienced! Ryan and his co-workers were highly professional! Very responsive! Ryan listen fully all of my concerns regarding the repair of our tank less water heater. He also offered various ways to solve the problem. The labor was done very much neatly, safely and in the short period of time. Ryan and his co-workers used the best material to install the new parts. I will definitely refer my family and friends to Wrench Monkeys services as a most professional pluming company,.
Daniel Golgert has been to my home a couple times. He’s highly professional and talented at his work. He’s also friendly and helpful. I really like this company and the highly qualified staff.
Great company, extremely professional. My tankless water heater, as it turns out, did not need to be serviced. Money Wrench arrived on time and did not charge me for the service call. I highly recommend this company.