We had significant work performed by Performance. All work was completed in a very professional and considerate manner. Id like to thank Jeremy, Arron, Norman, Austin, Josh, Kyle, Gloria and the complete Performance team. Well done and thanks again.
I couldn't find our service technician on the site. However, Robert Kelly is a tribute to your organization ! He called to let us know when he would arrive and he was very punctual. He explained thoroughly the service call agenda and then completed the checklist in a professional manner. We are so delighted with his service that we would like to request his help for all future AC service. Thank you again for sending such an experienced and personable technician to our home!
Friendly and professional! Identified what needed to be corrected regarding frozen emergency shut off valves in the kitchen and bathrooms. It'sgreat to know that a problem in the making is resolved. I don't have to worry about interior flooding. Thank you Norman!.
Casey and Buddy installed a new AC system at my house. Casey is obviously a perfectionist- the installation was impeccable- and he's really knowledgeable about the product and the equipment. Both guys were extremely professional, polite, and easy to talk to as well. Obviously it hurts the pocket to have to purchase a new AC system, but these two made it a little more bearable.
Both men were very polite and courteous. Explained all work that was done. I will refer the company and put flyers in the mail room. Thank you
very friendly and professional. they don't try to over sell or pressure you to buy something they don't have time for nonsense. The guys that come to your home will make you feel comfortable enough you are safe and are getting a good job done. I recommend this company with all my heart and soul
James was very Professional, very detailed and very thorough. His written estimate explained everything that was needed to complete the job. He answered all our questions satisfactorily. Dan came out and spent all day getting the work done, he had to make a trip to Home Depot and was right back here & back to work. He was very thorough and was sure to keep an eye on his completed work, while I filled the tub (nobody in it of course) for a test run. He labeled our circuit box (so much appreciated). Both James and Dan are very appreciated by us. We are very thankful they came to our home for this job. The Goostrees.
James and his helper explained everything he did. He was courteous and spoke in layman's terms. He contacted your A/C people to explain something he found in the attic that they should check when they come out for system upgrades next week. They were very careful around the house, taking great care to avoid any damage to our house. Overall, very positive experience.
Kyle was professional had excellent customer service, and fixed the problem. He made every effort in every way. Kyle is an excellent representation for Performance Air. Will request him in the future.
I was very pleased with the quality of worked performed by James with regards to my electrical inspection. He found some issues in the attic, explained what needed to be done, took before & after pictures, and corrected the issues. Performance Air is lucky to have an employee like James who is knowledgeable in what he does.
The young man who came and fixed our issue was very professional. He knew exactly what the problem was and fixed it. His professionalism went far above and beyond! He is a valuable asset to your company and if we ever have another issue, I do hope that he will be the one who comes out. Please let him know that we deeply appreciate all that he did! I have passed the info he gave us on to our landlord and he said that he will use you in the future for the home that we live in and the home that he lives in. Warm regards, Patty Bruce
Ben found the problem right away. I went the extra step to make sure everything was working fine before he left. Ben fully explained what was going on with the unit which is commendable. Was extremely happy.
Professional, Sincere, Patient, Extreme knowledge and ability to relay information to me. Above and beyond in being aware - unrelated to electrical but noticed sewer aroma and took initiative to get it checked out. Currently plumbers are here repairing the leak. Wow! Wow! Wow! Thank you James!!!! Thank you Performance Air for valuing your customers by valuing your team!!!!!!!!!!! Glo Brooks Thank you for making me safe - I am not in fear of fire and actually feel safe! Words cannot express
Austin Perkins from Performance AC, Electrical and plumbing did our annual plumbing check and he did a fabulous job. He was very thorough and professional and provided us with some valuable feedback. Great company to work with !!!
Jacob is the best! He was a great representative of his company which is why I will be calling Performance again.
Great experience having my washer plumbing fixed. Jorge was on time, called when he was on the way, was very friendly and professional. He cleaned up when he was done, tested everything to make sure there were no leaks, got the washer leveled and hooked up, and helped me out with some tips on flushing out the hot water heater. No pressure when pitching the service plan. Very satisfied customer. Will definitely call for future plumbing needs.
I have nothing but positive things to say. Price was good but the service was even better! Jacob was professional and informative. Got the job done efficiently and one of the nicest guys I've met. Definitely earned my business from here on out!!! Thanks Jacob.
James was very professional, informative. He explained everything in detail and I would recommend him and performance ac to any one. Thank you for job well done and thank you for your service my fellow veteran.
Dan Sheridan was knowledable and helpful in explaining our system and filters. He answered all our questions and advised us on the proper care of the system. AND he put those shoe covers on EVERY time he came back into the house.
Ben was wonderful! I almost forgot how professional someone can first come to your home clean cut no cursing went straight to the problem and the doctor says she's on her last legs and all for just $25 service call I guess if I had to complain it would be that he didn't have one of those wheels that I could spin to possibly get 90% off my next central heat and air unit
Josh came out on Sunday, and fixed a pipe leak in a timely manner. He worked until dark so that my family could have water.
Called on Sunday because we had horrible back flow into our house. Called around 3:45, said they'd be here is two hours. Three almost 4 hours later, they never showed up. So I called and the woman who picked up said the technician would be here soon. However, they never showed up or even called to say they weren't coming. I wish they would have just said they weren't going to come so we could have hired someone else, hired LT plumbing instead and I highly recommend them. Good, honest people who actually show up. And they didn't cost an arm and a leg...
Service was prompt and technician was courteous and professional. He gave estimate before any work began which I appreciated. He also phoned me in advance of his arrival so I could meet him at the service location. I give Arron B and Jake A 5 stars !
Kyle was excellent. Gave the assistance we needed, professional and friendly. Only negative I have is not with him personally but company policy, I don't want to be pitched for monthly service when I have a major plumbing problem, I want the focus to be on solving current problem, service plans can wait. But Kyle is an assett to your company.
Bull was very informative and easy to talk to. His excellent customer service as well as great personality and attention to detail will be the reason we continue to use and recommend Performace Air
Aaron was on time and very professional the entire time, no high pressure sales either I would definitely recommend
Hi, I was please by the service I received from Performance air conditioning electrical &plumbing. Great job.
James and Austin (electricians) were very professional, but also just great guys. Explained everything well and made good recommendations. Very pleased overall.
I love performance air , because their employees care and also do a great job . Thank you for caring !!
I have been using Performance AC for quite sometime now! They have plumbing and electrical departments now! They are the one stop shop for everything I need to keep my home properly maintained! Not to mention their staff really makes it a point to go above and beyond every step of the way!
Like I said the technician knew what he was doing. But being a veteran and a senior citizen top of it. I think the price was a little bit high. I paid it. Sense shamrock plumbing was taken over by your outfit. Im going to have to look for another veteran owned business. I try to do things with veteran owned businesses if at all possible. I know the technician that you sent to the house was not about prince because I asked him. Good luck. Thanks for the quick service. Paul Branesky United States Navy retired
They have done numberous jobs for me both big and small. Also as a Realtor I feel confident in referring them to my clients. Always open communication - their is NEVER a "no" answer - they work with you on every level - 5 star!