Chad was very professional. He knows what he is talking about and he is able to explain things in basic terms. This is a large purchase for me and I dont take it lightly. I now need time to process my decision and research a few things.
JP is the very best in his customer service and work ethic. He was right on time, professional and told us exactly what needed to be done and took care of it. Thank-You JP!!!
David did a great job of troubleshooting the problem with my new air conditioning unit. He is a very intelligent man & fixed everything so that I could have a wonderfully cool house. Thank you David & everyone at A1 Heros. All of you are a pleasure to deal with!
David and Louis are great like all your employees! They fixed my new air conditioner by throughly troubleshooting this rear problem and now everything is working better than I could have thought. I am very, very happy and cool!
DANIEL WAS HERE EARLY AND WAS OUT OF HERE WITHIN THE HOUR REPLACED MY FILTER AND SIGNED ME UP FOR APT IN NOV No problems and signed me up in November appt thanku
Everyone was professional and friendly. All the techs cleaned up as they went. They explained the system and showed us how to work it!
Daniel Espinoza exhibited professionalism and expertise. He was excellent and showed compassion. I highly recommend A#1 Service Heroes.
Sam and his companion Lorenzo acted very professional and made sure that they are able to complete the installation as expected.
I have 2 properties that A-1 Service Heros serviced in the last few days. Both JP and Luis serviced my heating and AC units. Both technicians were very courteous, polite and knowledgeable. JP was also very helpful. Luis was very thorough and was able to clean away dust, sand debris that was impacting the unit at our desert property. Great job!
Arrived within 30 minutes to give us an estimate for our new AC unit. Detailed estimate was provided and we plan to use them for our install!
Maintenance under service warranty. Professional, prompt and courteous . Replaced air filter. Job well done.
Luis was very professional and courteous. Even though it was only a yearly maintenance service he was extra thorough.
David arrived on time and got my 3 year old Lennox system working again...I am grateful that we are cool again...However, I am disappointed that this expensive 3 year old Lennox system is giving me trouble which will most likely require an expensive repair....Additionally, the defective part may go out again in this >100 heat before getting replaced...I spent the money on this system because I thought I was purchasing a quality system that would provide years of uninterrupted service...apparently I was wrong...
Came to my second home and discovered the cooling wasn't working... in 120 degree heat. Eek! They were out within 2 hours of my call and fixed it! Thanks guys!
AMAZING service from A1 Service Heroes. JP came out in the middle of the night while it was 103 outside and what felt even HOTTER in the inside. He came like a true professional, a smile on his face and an excellent attitude. Within a few minutes (And a couple of drinks of cold water) he addressed the issue and had us up and running again. These people truly are Heroes.
Danny is Awesome. I am the type of person when I find someone I can trust , I will call them every time.
Service rep was on time and very professional. We are happy with the recommendations they offered and would be happy to recommend them.
Greg was very knowledgeable and no pressure Listen to what we had to say and gave very informative information Would definitely recommend A1 service